Frequently Asked Questions

Martial arts management software is a specialized platform designed to automate the administrative side of running a dojo or martial arts academy. It includes industry-specific features such as belt rank tracking, digital grading sheets, and automated attendance. Sport School Manager (SSM) standout as the ultimate martial arts school management software that combines these features into one easy-to-use dashboard.

While we started with a focus on martial arts (Karate, Taekwondo, BJJ), the platform is highly flexible and currently used by gymnastics clubs, cheer academies, dance schools, and yoga studios. Any school that manages recurring student memberships and class schedules can benefit from SSM.

Yes, SSM is designed for multi-tenant management. Whether you're a single dojo or a franchise with multiple locations, you can manage all your organizations under one parent account while maintaining separate student databases and financial reporting for each branch.

Dojo software costs vary, but SSM offers a transparent, flat-fee model. For our Professional School plan with unlimited students, it's just $89 AUD/month. View our full pricing table for more details. We don't charge "success" fees or per-student costs.

Absolutely! We offer a "Free Forever" starter plan for schools with up to 20 students. For larger schools, we provide an industry-leading 90-day free trial to experience the full feature set before your first bill.

No. SSM is a month-to-month subscription service. You can upgrade, downgrade, or cancel your subscription at any time without any hidden cancellation fees or penalties.

Our system integrates directly with Stripe to handle recurring memberships. You can learn more in our guide on billing best practices. The automated communications system also handles failed payment notifications for you.

Yes. SSM features a powerful Grading & Syllabus engine. You can define specific requirements for every rank and even check out our guide to running graduation ceremonies for professional tips.

Yes, every SSM subscription includes a custom Parent/Student Portal. Families can log in to view grading history, download invoices, and book into upcoming classes.

Yes, we offer bulk import tools to help you transition. Our onboarding team is also available to help you map belt ranks and student history. Contact us for a data migration consultation.

Security is our top priority. We use industry-standard encryption and follow strict security protocols to ensure your student and financial information is always protected.

We offer comprehensive support including an extensive documentation portal and email support. For tips on optimization, check out our blog on improving student retention.